What are spacers?
Your Noopl 2.0 comes with spacers to fill the gap around the Lightning connector between the bottom of your iPhone and the top of the Noopl device. The medium-thickness spacer is pre-attached to your Noopl while a tray in your Noopl box includes two slots for the thickest and thinnest spacers.
The thinnest spacer is backordered, and we prioritized getting your Noopl to you as quickly as we could rather than waiting any longer.
Do I need to use spacers at all?
As long as your Noopl securely connects to your iPhone, use of any spacer is optional.
How do I know if I should ask for one of the thinnest spacers?
In situations when Noopl securely attaches to your iPhone only if you remove the pre-attached spacer, the thinnest spacer can be used (if desired) just to cover up the top of the Noopl device while adding only a minimal amount of thickness.
In this case, get in touch with our support team, and we'll take care of you.